LeadLoop for cleaners
Answer every cleaning enquiry in a minute, even mid-clean.
Someone moving out on Friday or looking for a fortnightly cleaner asks a few companies at once and goes with whoever answers first. LeadLoop replies for you straight away, asks what you'd ask on the phone, and sends your booking link, while you and your team are still on the job.
What the reply asks
The questions you'd ask on the phone anyway
We set these up with you. These are the ones most cleaning businesses start with.
- What kind of clean?Regular, one-off deep clean, end of lease or move out, or an office or commercial clean.
- How big is the place?Bedrooms and bathrooms for a home, or rough size for an office.
- How often?Weekly, fortnightly, monthly or just once, so regular clients stand out straight away.
- Any date it must be done by?Like a lease inspection or an open home. Plus pets or access notes, only if you want to ask.
An example reply
Warm, quick, and sounds like you.
It never quotes a price or confirms a booking slot. That stays with you.
Hi Josh, thanks for getting in touch. Happy to help you get the bond back.
So I can give you an accurate price, could you tell me:
1. How many bedrooms and bathrooms?
2. What date is your final inspection?
3. Would you like carpets or windows done as well?
Or pick a time for a quick call here: book a call. Thanks, Megan
An example only. Brightwell Cleaning is made up.
How it works
What happens when someone gets in touch
They send an enquiry
Through your website form, your email inbox or a Google Business message, at 7am or 11pm.
They hear back within a minute
A short note in your name with the questions above and your booking link. You approve the wording before it goes live.
You get the alert
Name, number, suburb, the kind of clean and how often, so regular and commercial work stands out. Quiet ones get one polite nudge the next day.
Why speed matters
A study published in Harvard Business Review in 2011 found that companies who responded to an online enquiry within an hour were about 7 times more likely to have a meaningful conversation with the customer than those who waited even one hour longer.
Source: Oldroyd, McElheran & Elkington, "The Short Life of Online Sales Leads", HBR, March 2011.
Pricing
Same simple price for every business
One fixed setup fee, one flat monthly fee. No contract.
We write your replies with you, connect your form, email and calendar, test it with you, and switch it on.
Running, monitoring and tweaks. Cancel any month. The founding price stays the same for as long as you stay.
Setup refund promise: not happy within 14 days of going live? I refund the setup fee in full.
FAQ
Questions cleaners ask
Will it quote prices?
No. It never quotes a price or promises a time slot. It thanks them, asks your questions and offers your booking link.
Can it handle end-of-lease and regular cleans differently?
Yes. It can ask different questions depending on the kind of clean, and the alert tells you which one it is.
Do I need new software?
No. It works with the form, email and calendar you already use. If you don't have a booking link, it can give your phone number instead.
Can I cancel?
Yes, any month, by replying to any email. No contract.